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Residential tenancy applications

This page explains our usual application requirements. The exact terms and documents will depend on the property and the law in force when the tenancy starts.

Guarantor

We normally require a homeowner guarantor. The guarantor must complete checks and sign the guarantee before the tenancy starts. Remote signing may be available.

Holding deposit

We may ask for a holding deposit of up to one week's rent while references and the tenancy are arranged. If the application succeeds, it is normally put towards the first rent or tenancy deposit.

Tenancy deposit

A tenancy deposit of at least one month's rent is normally required. Where deposit-protection legislation applies, it will be protected in an authorised scheme.

References and right to rent

Applicants must complete our tenancy assessment and provide the identity and right-to-rent evidence requested. The online application explains what is needed.

Before moving in

All tenants and the guarantor must sign the required documents. At least one full calendar month's rent in advance must be paid before keys are handed over.